Service Manager

Job Locations US-CO-Aurora
Posted Date 2 months ago(1/26/2023 4:11 PM)



IME is a 75-year-old company with one of the most established Service Departments in the State-of-Colorado. Our Service team has been one of our most successful departments, year-over-year since 1946. Our team uses state-of-the-art technology and innovation to make a difference to our clients. Relationships have been a key driver in the department's success, we need a like-minded individual for this role. We have an established, long-standing group of clients and are continually expanding and adding new. This is a key role in the company, we're looking for an out-of-the-box thinker that will spend their career with our group. 


Position Overview:

The Service Manager manages and develops multiple clients and campuses. Responsible for successfully supervising Service field and office staff. Directly impact the overall profitability of the department through proactive project planning, customer retention activity and employee management. Work closely with leadership team to ensure goals and quality are consistently attained. 

Duties and Responsibilities:

  • Meet with an existing customer base, identify and grow new customer relationships.
  • Identify opportunities for increased productivity and efficiency.
  • Communicate effectively with the clients and subcontractors responsible for completing various phases of the project.
  • Must be sufficiently adaptable to accept and perform in a timely and effective manner work assignments that are outside the normal (day-to-day) routine as well as to accepting changing company strategy as applicable.
  • Work with the Service Field Operations Manager to assign field supervision to appropriate projects.
  • Effectively project job costs and profitability.
  • Estimate projects per plans and specs, on a conceptual basis, and coordinate larger opportunities with the estimating department.
  • Identify and offer newer service offerings to all existing and new customers in partnership within the company’s departments.



Required Skill-sets & Education:

  • 4 year college degree or equivalent work experience.
  • Ability to work independently, organize and prioritize work; communicate clearly and concisely verbally and in writing; while establishing and maintaining effective and positive working relationships.
  • Ability to use Microsoft Office, Projects, Word, Excel, and Bluebeam to develop professional documents; edit and proof written materials; prepare and maintain complete reports and records. Proficient in the use of standard office equipment.
  • Willingness to travel out of state for training requirements.
  • Proficient in the use of Accubid Electrical Estimating software.
  • Experience with subcontract/prime contract language, requirements, and management.
  • Effective time management and logical decision-making ability.
  • Willingness to travel extensively to multiple project sites and client locations.



Working Conditions:

The majority of the time you will work in a typical office environment, the remainder of the time you will be on construction job sites. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching and shoring, sometimes in a confined space.  You may be required to visit multiple locations during any one day.


Benefit Overview:

IME provides an industry leading comprehensive benefits package.  Full time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire.  In addition, employees are offered a substantial amount of PTO and immediately eligible to make contributions to a generously matched and fully vested 401k. 


Salary Range: $ 74,700.00 -120,000.00/year



The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  It is the policy of the company to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunities Commission (EEOC).  In accordance with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendment Act (ADAAA), the company does not discriminate against applicants and individuals with disabilities, and when needed, will provide reasonable accommodations to applicants and employees who are qualified for a job, with or without reasonable accommodations, so that they may perform the essential job duties of the position.  Furthermore, it is company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. 


Intermountain Electric, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment. In addition to federal law requirements, The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Company strives to maintain a work environment free from all forms of unlawful employment discrimination. The Company will not tolerate any form of discrimination on the basis of race, color, religion/creed, gender, sex, pregnancy, national origin, age, citizenship status, veteran status, military service, disability, genetic information, sexual orientation, gender identity, marital status, familial status or any other characteristic or status protected by federal, state, or local law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related criteria (including but not limited to experience, skill, and job performance) will be considered. Please note that the Company’s commitment to extending equal opportunity does not in any way alter or diminish the at-will relationship we maintain with our employees.





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